The Smartcard looks similar to a credit card and is inserted into the Decoder. A valid Smartcard entitles the customer to listen and view all the services they have subscribed to. The customer’s Personal Identification Number (PIN) and subscription details are stored in the Smartcard.
The smartcard has a number on the reverse side of it, under the barcode. This number is stored onto the MultiChoice system along with the customer’s details. This is the same number that is paired to the decoder serial number after production.
Your smartcard works in pair with your decoder, so your DSTV cannot work without the smartcard. See how you can get your smartcard number without taking out your smartcard from the decoder.
Steps
- Press menu on your DSTV remote, select Information Central and press OK.
- Then check on number 6 on the information central menu you’ll find your smartcard number.
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